Two friends are looking to book a direct flight from LAX-LAS, as they are on a budget, they are flexible on the dates. One of them is a nervous flier, so they’d like to sit next to each other and bring a dog along.
- Passenger 1 has only one carry-on and no need to check luggage.
- Passenger 2 wants to check in a luggage and bring a small dog on the plane.
The lengthy process of booking a direct flight with a pet (app. 20 screens), was simplified to 10 steps with the added benefit of being able to add a pet without leaving the app. The following major changes were implemented for improved user experience.
- Redesigned landing page to make better use of space
- Combined some options and simplify process to have less steps
- Added ability to save input data
- Clarify specific icons and improve language to be more descriptive
- Created a progress bar
- Add the function of ”adding a pet” inside the app
UX Design, UI Design, Visual Design, Interactive Design, App Design