Safety has become an increasing concern in the shared economy space in recent years which has affected the trust users place in peer-to-peer services. To ensure an experience they can trust, we want to create an environment, where hosts and guests alike, feel safe and comfortable.
Connecting through trust
Using a personality test-based matching algorithm, provide a marketplace that users and host trust by connecting like-minded people who share similar values.
The Design Process
USER FLOW SKETCHES
Hosts and Guests
Airbnb’s main website saw 91 million visits in January 2020 with 50% of traffic through mobile devices. As of 2020, Airbnb has over 400 agreements with local and national governments to automate the collection of tourism taxes, collecting over $2 billion in tourism-related taxes through these agreements.