Skills: Sketch + Invision, Photoshop, Illustrator, Uxpressia, Flowmapp, Slack
Role: UX Designer, User Researcher, UI designer, Visual Designer & Interaction Designer
The Problem
Safety has become an increasing concern in the shared economy space in recent years which has affected the trust users place in peer-to-peer services. To ensure an experience they can trust, we want to create an environment, where hosts and guests alike, feel safe and comfortable.
The Solution
Connecting through trust
Using a personality test-based matching algorithm, provide a marketplace that users and host trust by connecting like-minded people who share similar values.
The Design Process
USER FLOW SKETCHES
The Research
Hosts and Guests
Building Trust
The Appendix
The User
Airbnb’s main website saw 91 million visits in January 2020 with 50% of traffic through mobile devices. As of 2020, Airbnb has over 400 agreements with local and national governments to automate the collection of tourism taxes, collecting over $2 billion in tourism-related taxes through these agreements.
